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Don't Pay That Fine! E-ZPass Says Email a Scam

Motorists receiving email noting unpaid tolls, but it's a hoax.

Motorists receiving email noting unpaid tolls, but it's a hoax. Provided.
Motorists receiving email noting unpaid tolls, but it's a hoax. Provided.

E-ZPass Virginia is alerting customers to an email scam preying on a commuter's worst nightmare: unpaid tolls.

A sample email includes the subject line, "In arrears for driving on toll road." And the message, with an E-ZPass logo, claims that several invoices have been ignored, along with a "link" to the invoice.

"Please be advised that this is not a communication from E-ZPass," reads the warning to customers. "We advise you not to open or respond to the message."

Questions about any message purportedly sent by E-ZPass can be answered by its Customer Service Center at 877-762-7824.

Valid emails would include one of two return emails: addressesNoReply@ezpassva.com and customerservice@ezpassva.com.

Have you been a victim of this or another phishing scam? Tell us in the comments section below!

Patrick J July 10, 2014 at 07:30 AM
Anybody can put those names in the from field. Check the headers of the email. That's a better way to verify. Bottom line, people should never respond to emails claiming non-payment. Always call to verify for sure.

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